Employees Meet Sabrina Smith: Steering Operational Excellence as the Operations Director

Meet Sabrina Smith: Steering Operational Excellence as the Operations Director

Meet Sabrina Smith: Steering Operational Excellence as the Operations Director


Sabrina Smith: Inspiring Leadership at Leisure Care Senior Living

By Alissa Sauer | Apr 14, 2025

In the ever-evolving landscape of senior living, success is often gauged by more than just operational proficiency—it’s about fostering meaningful human connections and building a robust community. At Leisure Care, one leader embodies these values more than many. Sabrina Smith, the organization’s Operations Director, has become a vital part of Leisure Care’s mission, seamlessly integrating professional expertise with compassionate leadership to motivate teams and impact lives.

From Modest Beginnings to Executive Leadership

Sabrina became a part of Leisure Care in August 2012, initiating a career journey that would span over a decade, involving numerous roles that uniquely equipped her for executive leadership. Her path reflects both resilience and versatility. Beginning as a Program Supervisor and Concierge, she progressed to key positions like Regional Sales Manager, Sales Director-East, and General Manager. Currently, as an Operations Director located in Durham, North Carolina, Sabrina supervises several communities and persistently champions success through a people-centric approach.

She credits her advancement to a culture at Leisure Care that acknowledges potential and fosters individual talent. Her growth within the organization not only illustrates a professional success narrative but also symbolizes what can be achieved when companies invest in the development of their employees.

A Leader Who Leads With Compassion

When asked about what she cherishes most in her role, Sabrina replies without hesitation: it’s the people. Whether assisting team members through difficulties or celebrating their victories, she derives profound satisfaction from cultivating a workplace where individuals can flourish. “Helping others reach personal and professional milestones is the most gratifying aspect of my job,” she states.

This outlook is ingrained in her daily duties and leadership approach. Recognized for her empathy and strategic foresight, Sabrina is not merely managing a business—she is uplifting a community.

The Culture That Drives Purpose

Throughout her tenure at Leisure Care, Sabrina has observed the organization expand and transform, yet its foundational values have remained unwavering. These tenets—founded on integrity, compassion, and making a significant impact—resonate strongly with her.

“Embodying the mission and values of Leisure Care is not merely a corporate obligation,” she reveals. “It’s our identity. Every choice, each innovation, and every interaction is a chance to reaffirm that commitment to our residents and our teams.”

A Balanced Life Outside of Work

Leadership can be demanding, but Sabrina approaches balance with the same determination she applies to her career. Since her marriage to her partner, Krystal, in 2022, the duo shares their home with a spirited dog named Joey. When she isn’t managing regional operations, Sabrina emphasizes self-care—indulging in restorative massages, refreshing facials, and invigorating walks in the sun.

She’s also an avid traveler, frequently embarking on spontaneous trips that allow her to reset and rejuvenate. For Sabrina, these moments of renewal are crucial in sustaining the clarity and vigor required for effective leadership.

Dedication to Community Engagement

Driven by a desire to make a positive impact beyond her workplace, Sabrina actively supports philanthropic causes that resonate with her values. She is particularly devoted to charitable endeavors related to charity races and foster care initiatives—efforts that reflect her commitment to community involvement and social responsibility.

These initiatives, coupled with her leadership position, enable her to leverage her network and experience for the greater good, setting a motivating example for others in the field.

“Work Hard; Play Hard”

Sabrina’s favorite saying—“Work Hard; Play Hard”—is more than a memorable motto. It’s a core principle that encapsulates her leadership approach and personal philosophy. In every aspect of her life, from boardrooms to community gatherings, she proves that excellence and enjoyment are not mutually exclusive.

Inspiring the Future of Senior Living

Sabrina Smith’s journey is a brilliant illustration of what makes Leisure Care outstanding. Her path highlights the strength of a supportive culture, the significance of values-driven leadership, and the fulfilling nature of a career in the senior living sector.

Whether you are an established professional or just embarking on your career, Sabrina’s journey offers encouragement and a clear message: in the right environment, with commitment and compassion, there are no limits to what you can accomplish.

Interested in following her lead or making your own impact in senior living? Discover current opportunities with Leisure Care and join a team that transforms lives every day.

Learn more at: https://www.leisurecare.com/careers/

— Written by Alissa Sauer for Leisure Care Resources