Health IT,Palliative Care,Physician The Influence of Health Care Automation on Employees and Patients

The Influence of Health Care Automation on Employees and Patients

The Influence of Health Care Automation on Employees and Patients


AI is swiftly being assimilated into the healthcare sector, resulting in shifts that can be both thrilling and disconcerting. The advent of ambient scribes for recording visits, clinical decision support algorithms, and automated prior authorizations holds the promise of lessening administrative burdens, enhancing patient engagement, and diminishing physician burnout. This advancement is particularly appreciated by professionals like palliative care physicians, who contend with significant documentation responsibilities.

As AI tools are being implemented across health systems, and wellness advocates are being consulted, an underlying anxiety remains. Among practitioners in palliative care, the prospect of AI lessening documentation duties is shadowed by concerns regarding increased patient volumes and the risk of physicians being replaced by AI solutions. A vital inquiry emerges: what do humans provide that AI cannot replicate?

This conversation is essential regarding AI’s influence in healthcare. In the absence of clear understanding about human uniqueness, we may jeopardize quality of care in pursuit of efficiency and engage in initiatives that could lead to our own replacement. Moreover, the rapid development of healthcare AI, spurred by venture capital funding, raises alarms about prioritizing return on investment and efficiency at the expense of physician well-being and patient care results.

Initial findings indicate that AI tools can slightly decrease documentation time, yet insights from other sectors suggest a rise in workloads, which may contribute to burnout. There is a risk that AI could be exploited to rationalize reduced staffing and elevated productivity demands in healthcare, similar to the scenario with electronic health records (EHRs), which were designed to save time but instead resulted in increased burnout.

The distinctive human presence along with the ability to empathize, navigate intricate situations, and prioritize patient interests over financial gain are irreplaceable. Human clinicians can resist the trends of profit-driven models in healthcare, opting for patient care over mere efficiency.

For physicians to effectively champion thoughtful AI incorporation, they need to articulate their priorities and counteract pressures for increased productivity. This requires contemplating which aspects of their roles are fundamentally human, what can be automated, and what must be sustained as human-driven. Ultimately, this understanding will empower physicians to guide AI integration, ensuring it supports rather than supplants their professional contributions.

Personal introspection, collective organization, and a steadfast professional and ethical position are crucial for navigating the transforming landscape of AI in healthcare. These endeavors guarantee that AI enhances rather than replaces the invaluable human aspects of medical practice.